If you still wish to take the matter further, please follow the steps below:
If you still wish to take the matter further, please follow the steps below:
Step 1
Leasing: Contact our Leasing Directors, Candice & Danny, for any leasing disputes by filling out the form.
Sales: Contact our Sales Director, Poppy, for any sales disputes by filling out the form.
Step 2
Our Department Director will try to resolve the issue as quickly as possible and will provide you with a detailed written response within five working days.
Step 3
If you remain dissatisfied with the outcome of the investigation, you can refer your complaint to the relevant Government Department for further steps.
White & Co aim to ensure that you receive the best customer service. However, if you are dissatisfied with the level of service you have received, we encourage you to speak to your representative agent, to resolve the matter.
Your details have been passed to Finsbury Wealth. One of their advisers will be in touch within two working days to arrange a convenient time to talk.
If you’d prefer to reach out directly in the meantime, their contact details are below.